Tag Archives: Publicity

Spinning the Recall

I subscribe to allergy alerts through FAAN. Normally I skim the notices to see if (a) the problem is something I’m allergic to and (b) the product is something I’m likely to buy or eat, or have already bought. A couple of amusing phrases jumped out in this one:

FISH ALLERGY ALERT

April 17, 2012

Nestlé Prepared Foods Company announced today that it is voluntarily recalling two hour codes of STOUFFER’S® Satisfying Servings Lasagna Italiano because the package may contain STOUFFER’S Stuffed Peppers. While the Stuffed Peppers are wholesome, the recipe includes Worcestershire Sauce—which contains anchovy as an ingredient–and there is no Anchovy allergen statement on the Lasagna Italiano package. Consumers who are allergic to fish should not consume this product.

These products were manufactured in December 2011 and, given their popularity, Nestlé believes there may not be much inventory left on supermarket shelves. However, Nestlé is asking consumers to check their freezers for STOUFFER’S Satisfying Servings Lasagna Italiano in the 19 1/8 oz. package, with UPC code 13800-44709. The possibly affected production codes include 1349595513R or 1349595513S. This information can be found on the “proof of purchase” panel, located on the right end flap of the package, below the ingredient statement.

If you find the codes on your product, please call Nestlé at 1-800-392-4057, or email nestlefrozenfoods@casupport.com for further instructions. Nestlé will provide a replacement coupon to those affected consumers.

(Emphasis added.)

There’s just something funny about the way they went out of their way to talk up the product even in the middle of the recall notice!

Flash Sighting? Opera: The Fastest Browser Alive!

Opera Software has just released a new beta version of the desktop web browser, Opera 9.50 beta 2. The splash page makes me think of something a bit different, though:

Opera 9.5 beta
Speed, security, and performance matter.

Now, we’ve made the fastest browser in the world even faster. Opera’s new beta is quicker to start, faster at loading Web pages and better at running your favorite Web applications.

Hmm, a red and yellow blur, zooming across the view? And an emphasis on speed? That reminds me a bit of this guy:

The Flash

Opera has long promoted itself on its speed, and it has used a super-hero theme in its advertising before. The vaguely Superman-like* “Opera Man” was used heavily in advertising Opera 8, despite being ridiculed by most of the browser’s user community.

So why not a subtle reference to the Flash?

*Blue costume + red cape. Hey, if a blue shirt and red jacket work for Clark on Smallville, you know the color scheme has become iconic.

Opera Swim Cut Short

Opera BrowserLet me tell you, those PR folks at Opera know how to set up a publicity stunt.

In a “dramatic” update to the saga, Opera’s CEO won’t finish swimming to America after all, as his PR manager’s raft deflated an hour into the day’s swim.

Some choice quotes:

“As much as I don’t want to talk behind a colleague’s back, there is no doubt that we would never have let Eskil assist Jon in the raft had we known he can neither swim nor read maps,” says an embarrassed Tor Odland, Opera’s Communications Director. “I feel partly responsible for letting Jon down, as he cannot possibly continue without the raft.” [emphasis added]

A local farmer spotted the drama from his kitchen window and took surprisingly sharp photos with a remarkably powerful telescopic lens.

“And my mother [in Iceland] will be so disappointed when I call and tell her that I won’t be stopping by for hot chocolate after all.”

The tongue-in-cheek tone of the whole thing is right up there with the Opera Bork Edition that translated the MSN website into the Swedish Chef’s unique form of gibberish. That was to point out the ridiculousness of MSN singling out visitors using Opera and sending them a broken—or perhaps we should say borken—page.

It’s kind of funny how Opera can get away with stunts like this. Microsoft or Apple would be embarrassed to even consider it, and Mozilla wouldn’t dare. These days Mozilla/Firefox is too busy fighting uphill for respect. They wouldn’t risk sanctioning the “Always use Protection” poster, and they wouldn’t try something this wacky. Whatever happened to the days when the IE team deposited a big blue “e” on Netscape’s front lawn?

Opera CEO All Wet

Opera BrowserSorry for the misleading title, it’s sort of an homage to CNET’s recent coverage of Firefox.*

Opera CEO Jon von Tetzchner, excited by the response to Opera 8.0, promised to swim from Norway to the US if Opera 8.0 managed 1 million downloads in 4 days. (By comparison, Firefox 1.0 managed 1 million in less than a day, and hit 2.5 million by the end of day 2.

Well, they did it, and von Tetzchner has donned a wet suit.

Tetzchner entered the “freezing Oslo fjord” on Monday and started swimming toward the United States, the company said. Opera’s public relations manager, Eskil Sivertsen, is rowing an inflatable boat alongside Tetzchner “as an act of guilt after making the CEO’s statement public,” according to the Opera Web site.

Full details, photos, and a map are at Opera.com/swim. [archive.org]

*Things like “Mozilla flaws could allow attacks, data access” which didn’t just bury but actually omitted the fact that a fixed version had been released three days earlier, and that the disclosure was made as part of the release. The second-to-last sentence, “All versions of Mozilla Suite prior to version 1.7.7 and all versions of Firefox prior to 1.0.3 are vulnerable.” sort of hints at it, if you know that these are the newest versions, and if you don’t misread it as “through” instead of “prior to.” And the original article on the Opera swim promise misstated the Firefox download numbers using one of the preview releases instead of the big launch, claiming it took 5 days to reach 1 million. They’ve “corrected” it to “within days,” which is technically true—but wouldn’t “in less than a day” be more accurate and better convey the contrast? Compare this to other articles from last week like “Apple patches iSync flaw” and “RealNetworks fixes ‘highly critical’ flaw” and you have to wonder whether there’s a misinformation campaign some editorial bias involved.