Tag Archives: ComiXology

Android App Crashing on Start? Clear the Cache

I ran into some problems with the ComiXology app on my Nexus 7 tablet the other day. I tried to add a comic I’d unlocked on the website (the backer pre-release of the next chapter of Code Monkey Save World), and it crashed. From that point on every time I tried to launch the app, it would crash immediately. At the time I was in a hurry, so I set it aside for later. Within a day, an update with “bushels of bugfixes” came out, so I figured it was probably a known issue and put it out of my mind.

I didn’t test it until this morning, though. Wednesday = new comics day, of course. The same thing happened, even though I’d powered the tablet off overnight.

Great.

I figured I’d follow the standard troubleshooting pattern of clearing data (but that would mean re-downloading all the comics that I hadn’t read yet, or was keeping on the tablet to re-read), uninstalling/reinstalling, etc. A pain, but a necessary step before submitting a bug report.

So I opened Settings, then Manage Apps, then the Comics app… Continue reading