Category Archives: Troubleshooting

Fix for “Among Us” not joining games on Linux

“Among Us” isn’t labeled as compatible with Steam Play, but if you tell Steam to enable it for all Windows games, it will launch, and it will run…with one weird glitch: It won’t connect to any games, public or private.

Until you change your server region and change it back.

šŸ¤· No, it doesn’t make sense to me either. But at least it works.

Wacom Registration error: “Profile ID Missing” (solved?)

This doesn’t seem to be a very common problem, given that when I searched for it I only found a single result on Google, but in case someone else out there runs into the same issue, I thought I’d write it up so they can find it.

I tried to register a Wacom Intuos drawing tablet. The way you do this is you open the Wacom software and click on the registration banner, which then opens your default web browser to the registration page on Wacom’s website, pre-filled with a serial number and some authorization token. If you’re already logged into a Wacom account, it should just register it immediately. Or you can create an account first.

The problem: I got a banner at the top with the error, “Profile ID Missing.” I went back to the Wacom Desktop Center, which popped up the registration banner again. Clicked again. Same problem.

Google search for Wacom register "Profile Id Missing" with one result, and the we've omitted similar results message.

Technically there was another result…which was another view of the same reviews.

The only reference I found when searching for wacom register "Profile ID Missing" was a German-language review review on the Amazon.de listing for an Intuos tablet. “Was zum Teufel ist eine Profile-ID?” They solved it by uninstalling and reinstalling the Wacom software, and for whatever reason, the registration link worked that time.

Before I got to that point, I tried something I didn’t think would work: I clicked in the URL bar on Firefox and hit Enter, causing it to reload the page. (I forget whether I’d already tried hitting the reload button.) Weirdly enough, it worked, and it registered the tablet. Finally!

Workaround for Gmail being blocked by “Temporary Error” in Firefox on Fedora

There’s a problem with either Firefox on Linux or specifically Firefox on Fedora where Gmail won’t load and instead shows a Temporary Error page with Numeric Code: 9

Fortunately it’s easy to work around by holding down shift and hitting reload.

I mean, clearing the cache and deleting all my google-related cookies worked too, but that’s a pain to do every time you go back to the site after closing the tab.

Update It was indeed Fedora-specific, also affected several extensions, and has been fixed in the 82.0.2-3 packages.

Screenshot of the Gmail Temporary Error page including Numeric Code 9 and suggestions to try again, sign out, etc.

Minecraft Bedrock Beta vs. the Microsoft Store

There’s got to be a better way to do this. Actually, I know there’s a better way to do this, because Minecraft already does it in Java Edition.

How to try out snapshots in Minecraft Java Edition:

  • Change the version in the launcher.

How to go back to the stable version:

  • Change the version in the launcher.

How to try out betas in Minecraft Windows 10 Edition:

  • Log in as someone who Microsoft knows is an adult, because Xbox Insider only allows 18 and up.
  • Sign up for Xbox Insider
  • Sign up for the Minecraft beta in Xbox Insider
  • Download updates on your Microsoft Store apps and hope it installs the beta.

How to go back to the stable version:

  • Leave the beta in Xbox Insider
  • Download updates on your Microsoft Store apps and hope it goes back to the other version.
  • Back up your saved games, which are buried deep in a hidden folder with cryptic names. Seriously, they’re in $homedir\AppData\Local\Packages\Microsoft.MinecraftUWP_8wekyb3d8bbwe\LocalState\games\com.mojang\
  • Uninstall Minecraft fromĀ every account on the computer, which will also erase all of your saved worlds, which is why you needed to back them up first. (oops.)
  • Reinstall Minecraft
  • Restore your saved games

There’s a known issue where leaving the beta doesn’t always work — especially if there are multiple accounts on the computer that have Minecraft installed. The only reliable fix so far is to uninstall every copy of Minecraft (Bedrock edition) on the computer, in every user’s account.

I’m just glad I found out that uninstalling the app deletes all your worlds before having to uninstall it on the kid’s login!

Oop Store

The Microsoft Store for Windows really feels a lot more fragile to me than either the standard run-an-installer paradigm or the Linux style package manager. I haven’t dug into its inner workings, but it seems like something that came out of the mobile and console ecosystems…and hasn’t been completely adapted to running on a general computer.

For example: Applications are only accessible for the user who installed them, like on Android. But sometimes it downloads the app all over again, and sometimes it doesn’t. It’s not even clear how much is stored system-wide vs. per-user.

As near as I can tell, the Microsoft Store will only download the application if it’s newer than a version that’s already on the computer. So if the beta is newer than the stable release, and the beta still exists somewhere on the computer (like in another user’s account), it’ll just use that one instead of re-downloading it.

Unsaved

But regardless of how it handles multiple installations on the same computer, it’s inexcusable that there is literally no way to reinstall a broken copy of the game and keep your potentially years of progress on a world without first digging into a hidden folder, then through seven levels of folders with generic or cryptic names just to find your saved games and manually copying your saved games before you uninstall and reinstall the game.

It shouldn’t delete your games (at least not without asking).

And it should keep them somewhere you can find more easily.

How to disconnect OneDrive on macOS from an extra account that doesn’t exist anymore.

On my work computer I used to have two OneDrive accounts, one Business and one that Microsoft considered “Personal” even though it was used for work files on my work address. Eventually I deleted the extra “personal” account since we were consolidating.

But every time I restarted the MacBook, it would try to connect to both OneDrive accounts for syncing. I could quit the extra instance of OneDrive and forget about it until the next reboot, but there’s no way to disconnect it without logging in – and the account didn’t exist anymore.

Searching wasn’t helpful, since mostly I found info on how to disconnect from an account that did still exist. Or how to edit the registry. Not much help on a Mac. Even uninstalling and reinstalling OneDrive didn’t do it, because it just pulled both sets of credentials out of my keychain again.

I finally found an answer in one of the newer answers on this forum thread. The main answer wasn’t helpful, but it turns out that, hidden inside the resource folder of the OneDrive app package, there’s a command to reset OneDrive! Yeah, you have to reconnect to the account that does still exist, but that’s both easy and fast!

In brief:

  1. Close OneDrive
  2. Find OneDrive in the Applications Folder
  3. Right-click on it and choose Show Package Contents
  4. Go into the Contents/Resources folder
  5. The file will be either ResetOneDriveApp.command or ResetOneDriveAppStandalone.command. Double-click on it to run the command.
  6. Go back to OneDrive and reconfigure the account that you do still have!

Thanks, Nevyn42, for solving the problem!