Category: Tech

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The Twitter-to-Mastodon migration is like going from beta testing the Fediverse to production. Just like a public beta always turns up issues that were missed during development, when going to production you suddenly have a *huge* pool of new users who are going to use the system in ways you didn’t anticipate and haven’t already accustomed themselves to its quirks.

And that turns up a lot more things you need to fix!

Some thoughts on features/user experience for Mastodon and other Fediverse software, based on usage and discussions I’ve seen lately:

1. Missing replies aren’t just an inconvenience, they’re a big problem. Instances really do need to reach out and check for additional replies when someone views a post. I’m not sure how to balance the extra network traffic. Maybe just have a manual “check for more replies” button.

2. Quoting is better than screenshotting. I can read quotes on any size screen. So can screen readers.

3. Lack of quoting hasn’t prevented flame wars or dogpiling, and it there’s no indication it reduced them either. If you don’t want to embed an entire post, at least generate a preview like you would to a website with suitable metadata. And let any third-party clients know they can fetch the message themselves and not hand it off to the web browser.

4. If you really want to keep some friction in the quoting process, don’t add a button, but add the preview/embed on display.

5. Link previews should be generated and displayed during composition, without interrupting typing. Whether the preview gets federated along with the post or re-generated at the destination is another debate.

6. User discovery on third party clients needs work, and autocompletion really needs to be part of the composition UI.

7. Remote interactions on posts that aren’t in the app *really* need work.

8. Basic interactions (profile, follow, like, boost, reply) should Just Work(tm) between different federated software, even if they don’t recognize all the same post types or display them nicely. You can always fall back to displaying a link to the source, like Mastodon does with Article types.

9. Mastodon ought to at least *try* to display Articles as long as the formatting isn’t too complex or the length too long.

10. Mastodon’s “Your admin can read your DMs” notice should make it clear that *most* messaging software has this issue, not just Mastodon.

11. Federated hashtag searching is also more important than the inconvenience I used to think it was.

12. I’ve seen several mentions of the need for local-only posts (which some platforms have) and mutual-followers-only posts, and I totally agree with both.

13. (Added 1/23/23) I want to be able to bookmark profiles, so I can mark people/groups that I want to occasionally interact with, but don’t want to follow all the time – but when I do want to look them up or mention them, I can be sure I got the name right.

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I made a huge mistake in my article on how to post to Mastodon through IFTTT.

I gave the wrong directions on what to put in the Application Website field in Mastodon. It just needs to be https://ifttt.com. It isn’t used for identifying the source to your Mastodon server as I thought it was, but appears as a link when the post is viewed by itself on the web. If you followed on my mistake, I highly recommend (1) removing the URL from your Mastodon config and just putting in ifttt.com and (2) going into your Webhooks settings at IFTTT and generating a new key. I feel horrible that I messed this up, and I am so sorry to everyone I steered wrong.

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I’ve been on Mastodon for several years now, and it’s almost completely replaced Twitter for me.

It is a shift in perspective on how social media works, so here are a few tips to help wrap your head around it:

1. Mastodon isn’t a single company or service. It’s software. It’s a type of service.

Policies, moderation and admin are handled separately by each site. Just like there’s no central Email administration, but Gmail and Outlook have their own policies, spam filters and admins.

2. Picking a site seems challenging because we’re not used to doing that anymore. Each has its own community flavor, but you can still follow and talk with people on other sites, and you can migrate to another one anytime you want. No need to stress out over where to start!

3. Once you’re in, it’s almost a Twitter clone, with some key differences due to:

  • Accounts being spread out.
  • Design choices.
  • Culture.

Dive in, by all means, but read the room!

4. It does take some effort to get started. Twitter throws a lot at you, but on Mastodon you have to look for people. Fortunately there are lists of interesting posters like fedi.directory and curators of recommendations like @feditips@mstdn.social.

5. Think of Mastodon as a type of account (like email), and the server you sign up with as where your account lives (like Gmail or Yahoo). Ex. I’m @KelsonV@wandering.shop, so I have a Wandering.Shop account that speaks Mastodon. (Mastodonian?)

6. Finally, There’s a whole “Fediverse” out there of other software that talks together. Pixelfed is a photo service like Instagram, Lemmy does link sharing/forums like Reddit, PeerTube does videos, etc. And you can do things like follow & reply to Pixelfed accounts on Mastodon.

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Making the blue check mark mean “This person can afford $20/month” instead of “This person is who they say they are” is only the latest way Twitter has downgraded its signal/noise ratio over the years.

Word is that Twitter’s new owner is planning to charge $20/month for a blue check mark.

Which of course, means the blue checkmark will now be useless. Well, useless to the users of the site, anyway. It won’t tell you which of several accounts is really the person you’re looking for, just who has $20/month to spend on it. (Not that it was perfect, but at least it was a signal.)

It’s sort of like when SSL certificates went from being expensive and needing verification — so they were a sign that you were on the right website — to cheap and later free. Except an SSL/TLS cert still tells you something: your connection is protected from eavesdropping. The checkmark doesn’t tell you anything valuable.

But Twitter’s been messing with the signal/noise ratio for ages.

Downgrade the Signal

Ads themselves (or promoted tweets, or whatever you call them) are already adding noise. Then they started showing you other people’s “likes,” removing some meaning from the action and adding noise to the stream. These days they even show you tweets from people that people you follow are following.

On Mastodon I’ll sometimes get distracted from something I wanted to do or look for, but I can almost always get back to it. I’ll pop onto Twitter for 5 minutes to look for something and I’m there twice as long because I can’t find it in all the attention-grabbing “features.” The other day I decided to unfollow all the corporations and organizations and only keep the actual people on the list, and I still had trouble finding things.

I suppose from Twitter’s perspective it worked, because I was there for 10 minutes instead of 5…but it makes me less interested in coming back later.

Every bit of noise you add to a signal cuts down on how much value the listener gets out of it. Eventually the ratio is no longer worth it, and all that attention you managed to extract from them by ratcheting up the noise drops to zero.