K-Squared Ramblings

The REAL Problem with Twitter

Forget Ashton Kutcher and Oprah, forget #unfollowfriday, forget 25 Random Evil Things about Twitter — the key problems with the social media / microblogging / broadcast IM / whatever you want to call it service boil down to two problems:

1. It asks the wrong question
2. It was designed around limitations of cell phone text messaging

The Wrong Question

Twitter’s prompt is not something general like “What’s on your mind?” It’s “What are you doing?” That encourages people to post things like “I’m eating lunch” or “Just got into work,” or “Posting on Twitter.” Presumably what they mean is “What are you doing that you think people would find interesting?” but of course that’s too long a prompt from a usability standpoint.

The thing is, there’s no reason to broadcast the mundane to the world. Don’t tell me “I’m eating soup.” Tell me, “Just learned that gazpacho soup is best served cold. I wonder if they eat it in space?”

Unfortunately, that means the signal-to-noise ratio can get pretty bad at times.

Outgrowing its Limitations

Twitter posts are limited to 140 characters of plain text so that the your name and comments can fit in a standard SMS message. Now, this is great if you use Twitter via text messages on your mobile phone. It’s not so great if you use Twitter on the web, or through a smartphone app like Twitterific on iPhone or Twidroid on Android, or through any of the zillions of desktop apps.

I don’t have a problem with the 140-character limit itself (it can actually be liberating in a way), though it would be nice to have some formatting options beyond all-caps and *asterisk bolding*.

The real problem is that links have to share that limit. URL-shortening services have exploded lately as people try to squeeze links into the tiniest space possible to save room for their precious text. Even if you use something as short as is.gd, just including one link means you’re down to 122 characters.

Plus URL shorteners come with a host of problems, in particular the fact that they hide the destination. That’s no big deal if the target matches the description, or if it’s a harmless prank like a Rick Roll, but it’s all too easy to disguise something malicious.

Seriously, if you got an email that said something like this:

Look at this! http://example.com/asdjh

Would you click on that link? Even if it appeared to be from someone you know? That’s just asking to get your computer infected by a virus, trojan horse or other piece of malware. Or to see something you wish you could unsee.

Better Link Sharing: Facebook

I hesitate to bring up Facebook as a good example of anything, and I know the current layout is largely reviled by its users, but they really got posting links right.

When you want to post a link to your Facebook profile, you paste in the full URL. Facebook reads the page and extracts the title, a short summary, and possible thumbnail images. Then you have the normal amount of space to write your comment. Read the rest of this entry »

Getting Sociable

I finally got around to setting up convenient links to a couple of social bookmarking sites. At first I resisted the idea, figuring regular users probably have bookmarklets or extensions that take care of it. But social networking sites have casual users, too, and posting a few small icons is a subtler form of self-promotion than putting up a giant banner that says, “Hey! Submit this #$!@ story to ____ now!”

I ended up using Sociable, a plugin for WordPress that already knows the right link formats for several dozen such sites.

Of course, since Sociable provides links for so many sites, the obvious question becomes: Which sites do I include? I don’t want to post all 25—that would just be a jumble of icons, hardly usable (never mind aesthetic!)

I settled on five to start with:

• del.icio.us is my online bookmark service of choice. I still manage a lot of bookmarks locally, but this lets me share a set between multiple browsers at home and work.
• Digg seems to be the leading service for actually sharing and discussing links these days.
• Fark wasn’t on my list at first, but then I realized that I make funny/weird posts here all the time. Some of them would fit right in.
• Reddit is new to me, but it popped up a couple of times when I went looking through sites that I read.
• Yahoo MyWeb I mainly added out of name recognition.

What social bookmarking sites (if any) do you use?

New meaning to PDA

OK, this is bizarre. Apparently a Hong Kong software company is preparing to release a Virtual Girlfriend for high-res mobile phones. It—or I suppose I should say “she”—is structured as an online game, on the virtual pet model. (Remember the tamagotchi fad?) You hold conversations with “Vivienne,” give her virtual gifts, even work up to a virtual wedding—which adds a virtual mother-in-law to the game.

The graphics are nice, and apparently they’ve put together a very elaborate conversation engine, but I have to wonder who this will really appeal to. The way she’s described she’s pretty high-maintenance—why go to all that effort when you don’t get the benefit of a real person?

Of course, there are other possibilities for the technology:

Vivienne, for instance, will double as a translator for travelers. Type in the desired words in English while traveling and, with additional programming in the next few months, her synthesized voice will coo it back in Chinese, Japanese, Korean, German, Spanish or Italian.

Just as games have driven desktop computing to keep pushing the envelope, this could lead the way toward the conversational interfaces that are so prevalent in science-fiction.