Tag Archives: email

Those Sneaky Aliases

After looking through zillions of bounce messages for patterns, I’ve got to say:

unknown or illegal alias is now my official favorite way of saying that an email address doesn’t exist.

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If You Teach a Man to be Phished…

I’ve dealt with a couple of companies that try to plug the general lack of security in email by using a “secure email” service. The way this works is:

  1. The company sends you an email with a link to a third-party or co-branded website, asking you to click on it in order to read important information about your financial/insurance/whatever account. (Or better yet, the third party site sends you the mail on the company’s behalf.)
  2. You click on the link and open the site in your web browser.
  3. You register for the site (which usually involves entering your name, choosing a password, and possibly entering other personal detail like a reminder question.)
  4. You log into the site and actually read the message.

Can you see what the problem is?

That’s right: Steps 1-3 are exactly what you see in a phishing attack. Only in a phishing attack, the third-party site is a fake that’s trying to collect account information (like your login and password) or personal information (like your SSN).

So while they may be solving the immediate problem of “someone might intercept this message,” they’re perpetuating a broader problem by training people to fall for phishing attacks.

Sadly, this is not new.

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Gmail On Notice(s)

Google has just launched desktop notifications for Gmail using HTML5 technology. Of course, they’ve had a separate pop-up notifier for quite a while now. How does this one compare?

Improvements:

  • Will run on any operating system.
  • Doesn’t need to be installed on your computer.
  • Doesn’t require a registry hack now that GMail requires SSL on everything.
  • Doesn’t require you to enter your login & password in a separate app.
  • Lets you choose between only chat notifications, only email notifications, or both.
  • If you use Priority Inbox, lets you choose between all new messages or only those PI has marked as Important.

Downside:

  • Needs Gmail to be open. No biggie, as this is true of pop-up notifications for Outlook, Thunderbird, etc. But since the old notifier was a separate app, it could run on its own.
  • Only works with Chrome so far.

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Why Link Length Matters

Twitter writes that link length shouldn’t matter, but the zillions of URL shortening services out there show that, for now, it does.

But why?

There are two main reasons to shorten* a link:

  • There’s a technical limit, such as SMS message length or email line width.
  • You expect people to manually enter the URL.

Right now, with Twitter messages limited to 140 characters and links forced to share that space with the rest of the post, URL shorteners are critical. But they’re working on a plan to accept longer URLs, and specifically shorten them for SMS messages. The full link will be available on the Twitter website, desktop clients, and other platforms that don’t have that hard and fast limit.

That will cut down on the demand for shorteners, but they’ll still be useful.

For one thing, there are other microblogging platforms out there like StatusNet.

For another, there’s email.

IIRC, the first URL shorteners launched because email programs often break up really long lines, including really long URLs. In plain-text messages, that leaves links not just unclickable, but inconvenient even to copy and paste, because you have to copy each line separately and paste them together. This will continue to be an issue as long as people continue to put visible URLs in email.

And then there’s the human factor. It might not be easy to remember http://is.gd/cGE8V, but it certainly takes a lot less time to write it on a scrap of paper than http://blogs.discovermagazine.com/badastronomy/2010/06/07/hard-to-port-eject-goose-eject/.

Which of those URLs would you rather type on your keyboard? Or worse, on your mobile phone?

*In this case, I mean making it really short and cryptic. There are plenty of reasons to keep links readable and sort of short.

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Inbox 50

Slowly but surely, my email cleanup continues.

After paring my inbox down to 100 items in mid-January, then 75 by the end of the month, I set my next goal of getting it down to 50 by the end of February. I just made it. I managed to hold in the 60-65 range for most of the month (after going through each day’s new mail), and decided to make an extra effort on the last day.

I’ve gotten a lot better at dealing with new stuff, whether answering it, filing it, taking an action elsewhere online or in the real world, or (in some cases) just deleting it. I’ve only got about 10 items from the last two months that I still need to act on in some way. The rest are older, mostly Flash-related info or to-do items. A lot of them are going to take longer since they involve research, or scanning, or writing.

So instead of aiming for 25 by the end of March, I’m going to aim for 30.

Who knows? By summer, I may actually have only new messages in my inbox!

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Inbox 75

Well, I actually made one of my goals for January. I not only got my email inbox down to 100, I got it to my secondary goal of 75!

A lot of what’s left are to-do items for my Flash website. (Some reminders I sent to myself, some info people sent me.) I should either find time to do them, or add them to my current to-do list and remove them from my inbox.

Next goal: Inbox 50 by the end of February.

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Inbox 100

My email inbox is now below 100 messages. It’s kind of sad that this is actually an accomplishment!

I’m down to about 10 items from the past month, another 20 or so to-do items I’ve sent myself, 8 back-issues of This Is True that I missed the first time around, and a bunch of older stuff related to my Flash website.

The hard part isn’t the length of the list. The hard part is deciding, with each message, whether to toss it, file it, or keep it around so that I can act on it — and then actually following through!

I’m sort of hoping I can get it below 75 by the end of the month.

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Goals

  • Online goal for the month: Get email inbox below 100. Currently in the 120-140 range. #
  • Offline goal for the month: Spend more time offline! In particular, aim for at least 7 hours sleep on a regular basis. #

They’re not quite New Year’s Resolutions, but a couple of specific things I want to work at in the short term.

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Misdirected

  • Got a compliment on good tech support :-) … but it was intended for another company with a similar name. :-( #
  • I alternate between finding it amusing & annoying that I get spam for local businesses in Brazil. It’s a bit of a drive from SoCal. #
  • It’s sad to get Christmas cards for someone who used to live at your address. We’ve gotten two this year, but none last year. Maybe last year’s were still forwarded, and the forwarding order expired. #

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iPhoney

Two items from @ThisIsTrue on the iPhone’s app store:

Also, the webcomic Cat and Girl was Sent from my iPhone (via @brionv) #

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