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Archive for the ‘Apple’ Category

Apple Updates Software Update, Addresses Criticism

Thursday, April 17th, 2008 Posted in Apple | No Comments »

In conjunction with the Safari 3.1.1 security release, Apple has also released a new version of Apple Software Update for Windows. With version 2.1, they’ve taken the opportunity to fix one of the problems that caused so much criticism last month.

It now shows two lists: one for updates, and one for new software. This takes care of one of the three easy steps that I culled from discussions back in March:

  1. Separate updates from new software and label them clearly. Done.
  2. Leave the new stuff unchecked by default. Bzzzt! Try again!
  3. When run automatically, don’t pop up a notice more than once for each piece of not-installed software. [Edit:] Done.

Unfortunately the new software is still checked by default, but one hopes that the separate list would be enough to make people stop, look, and make a conscious choice as to whether or not to install it.

I don’t know yet how it handles new software when run automatically, or whether they’ve made the ignore option apply to an entire piece of software rather than a specific installer. I’ve taken iTunes off the ignore list and set it to check daily so that I can find out. [Edit:] I haven’t seen it pop up in the last 24 hours, and according to eWeek, “Apple will now only prompt the user if there are critical security updates available.”

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Apple Software Update: a Simple Solution

Friday, March 21st, 2008 Posted in Annoyances, Apple | 1 Comment »

I appreciate the fact that Apple provides a single updater for all their Windows software. It’s nice to consolidate things a bit with the profusion of updaters for what seems like each and every application (sort of like how every mobile device seems to need its own charger). But it has its flaws. I’ve mentioned some broken UI design, but the most annoying thing is that it tries to install new software instead of just updating what you have.

At work, I have QuickTime and Safari for development purposes. I don’t have iTunes. I don’t need it. I don’t even have speakers hooked up to the computer. But every time a new version gets released, it shows up in the Apple Software Update list, and I have to tell it to ignore it until the next time they update iTunes.

Now that Safari for Windows is out of beta, it’s doing the same with Safari*. And people are complaining. People like John Lilly, CEO of Mozilla, who sees it as an anti-competitive measure that dilutes users’ trust in software updaters.

Personally, I think there is a problem, but I hardly expected it to turn into the firestorm it has, with Asa Dotzler, c|net, digg, Techmeme, [edit] and now Slashdot, [edit 2] Daring Fireball and Wired (it just keeps going!), and dozens hundreds of commenters entering the fray.

There’s a simple solution, and it’s one of those rare cases where Microsoft gets something right in their software that Apple gets wrong.

  1. Create a separate section for software that isn’t already installed, and label it clearly. It can be in the same list, as long as there’s a separation and a heading.
  2. Leave the new stuff unchecked by default.
  3. Added: If set to check automatically, don’t pop up a notice more than once for each piece of not-installed software.

That’s it. Done. Apple still gets to leverage their installer to make people aware of their other apps, but there’s no chance of someone accidentally installing Safari (or iTunes) by accident because they didn’t read the list too closely. Take a look at Microsoft Update and how they (currently) offer Silverlight. It’s in a list of optional software, and it’s not checked until you choose it.

That’s all this really comes down to: sensible defaults and proper labeling.

*I have to admit getting a kick out of the title, “Apple pushes Safari on Windows via iTunes updater,” because my problem is that they’re pushing iTunes on Windows via their Safari updater. It’s a matter of perspective.

Safari 3.1 - Quick Thoughts

Tuesday, March 18th, 2008 Posted in Apple, Browsers | 6 Comments »

Safari LogoGrabbed the new Safari 3.1 this morning, both at work (WinXP) and on the laptop at home (Leopard). Noticed that the website no longer says “Beta” for the Windows version.

Oddly enough, there doesn’t seem to be much chatter from the browser community about it, at least not on sites I follow from work. There may be 25 posts on my RSS reader at home, for all I know.

I wish Apple would make the release notes easier to find. I clicked on the “more info” link in Software Update at home, but didn’t have time to really read it. I wanted to check the list at work, but there’s no menu item, it’s not visible on Apple’s website, and their search engine hasn’t indexed it yet. I had to search Google, and found it from some random person’s Twitter post. (Oh, and Apple? As long as I’m giving you advice, you’re running your site on Apache. Apache has a feature called mod_speling [sic] that will automatically correct a single-error typo when someone hits your site. I highly recommend that you look into it instead of handing out a 404 error whenever someone’s finger slips.)

User interface seems mostly the same as 3.0.

Not sure if it’s new or I just never noticed it, but the history menu has an option to reopen all windows from the previous session. It isn’t the automatic recovery offered by Firefox or Opera, but it’s the next best thing—and quite handy for cases when, for instance, Norton Antivirus has just updated itself and popped up a “will reboot in X seconds” warning, which you didn’t see because you had too many windows open. *ahem*

I believe this is the first browser released that supports embedding TrueType fonts. (IE has been able to embed fonts for years, but you had to convert them first, which may be why you don’t see too many these days.) When WebKit first added the feature last fall, I tested it out on my Les Mis page.

I really like the new developer tools (Prefs→Advanced→Show Develop menu), especially the network timeline. This, combined with YSlow on Firefox (itself an extension to Firebug), will be extremely useful for optimizing site performance.

It gets 77/100 on the Acid3 test, much better than Safari 3.0, which only scored 39/100. WebKit looks like it’s on track to be the first engine to pass again, having hit 93/100 yesterday. Oddly enough, the Acid2 regression is still present on XP (need to compare to the Mac version it displays correctly on the Mac), with an orange band covering the eyes and the border to the right of that band red instead of black.

Another odd thing: when it’s really busy, it seems to revert to a standard window frame instead of its own skin.

Who wants to bet that .Mac will be one of the first webapps to really make use of offline storage?

Powerless

Monday, February 11th, 2008 Posted in Apple, Computers/Internet | 7 Comments »

After nearly 4 years of faithful service, our G4 PowerBook has crashed. This machine has been rock-solid through 2 OS upgrades, a RAM upgrade, and a battery recall. On Sunday, the hard disk finally gave out.

We only lost a few recent files. I had a chance to grab them on Saturday, but unfortunately I misread the signs and thought it was a software problem. Hey, you install a bunch of stuff including a system update, and the machine freezes, you figure it’s a software problem. Until it happens again, and this time it won’t come back up. :mad:

After doing all the diagnostics & resets I could possibly come up with, I set up an appointment at the local Apple Store’s “Genius Bar” during my lunch break today. They confirmed it was the drive, and since it’s long out of warranty, they pointed me to a local repair shop. (They were willing to do the job, but can only order parts directly from Apple, so it would’ve been insanely expensive just for the drive.)

Fortunately, as far as laptop hardware failures go, a hardware drive is relatively easy to fix. If the case were simpler, I’d be willing to do it myself, but as the Apple tech joked, “It takes 36 screws just to get the case open.” At least, I think he was joking.

So instead of having to replace the entire computer, or send it in and wait several weeks, we’re looking at ~$200 and 3–5 days. And while I was at it, I sprang for double the capacity.

I can live with that.

Update: It turned out to be the RAM upgrade, not the disk, which makes it considerably simpler to resolve. Finally got it back the following Monday.

Apple UI Nitpicking

Thursday, November 1st, 2007 Posted in Annoyances, Apple | 7 Comments »

I appreciate that Apple offers a single software updater for all its free Windows software. But one thing annoys me about it.

It opens a window, then opens a message box showing a progress meter as it checks for updates. Only one problem: It fills out the “New software is available” caption before it actually checks.

New software is available from Apple.... Your software is up to date.  No updates are available.
New software is available… oh, wait, no it isn’t.

This isn’t an issue on Mac OS X, because the progress meter is shown as a sheet, which drops down from the top of the main window and obscures the caption. But on Windows, that caption is visible from the moment the window appears, saying that you really do have something new available, raising your hopes that maybe, just maybe, Apple has finally gotten around to releasing that new version of Safari, or that security fix for the flaw you heard about a week ago, then dashing them to the ground.

Or, less dramatically, it’s jumping to conclusions, providing potentially false information.

And then, even if it turns out there isn’t anything new, the caption stays in place…leaving you with two contradictory statements as to whether any updates are really available.

Leaped to Leopard

Wednesday, October 31st, 2007 Posted in Apple | No Comments »

Mac OS X LeopardThe new Mac OS X disc arrived in today’s mail. I opened it up to make sure everything was there, and was surprised to see that Apple has really cut down on packaging. Instead of the ~8×10″ box with folds to keep the disc and manual in place, they’ve gone to a small box the size of a cardboard CD case. Just enough room for the DVD and the “manual” (which is mainly a “Look what’s new!” booklet).

“So,” I said. “I have to ask myself. Do I feel lucky?”
“Well,” Katie replied. “Do you? Punk?”
“What the heck.”

I’d done some research on application compatibility earlier this week, and the PowerBook looked ready. Katie’s desktop is going to need further study. The Mac Classic environment will no longer run under Leopard, and she’s still got a couple of Classic apps she pulls out occasionally. Also, Photoshop 7 is reported not to run under Leopard, and Adobe isn’t testing or updating anything older than CS3.

But the laptop? No critical data to back up (it’s all duplicated from the desktops), and everything we actually use on it has been tested on at least a pre-release.

So I fired up Netscape 4 for old times’ sake (and discovered that this theme is completely unreadable in it; then I switched the CSS around so that Netscape 4 won’t even try). Then I popped in the disc, selected some options, and let it install during Pushing Daisies.

No problems so far. Disk space is running low, but it’s a 3-year old laptop (so the drive is small) and I did an Archive and Install, so it has a backup of the old OS. Once it’s clear that everything works, I can free up ~6GB right there. It may also be time to wipe the Yellow Dog Linux partition. I haven’t used it in over a year.

Some highlights: I really like finally having virtual desktops (what Apple calls “Spaces”). The new search highlighting, previously seen in the Safari 3 beta, appears in other apps as well. Heck, Safari 3 is a big jump itself. (Hey, Apple, where are the Windows and Tiger releases?)

Random Tech Bits

Friday, October 26th, 2007 Posted in Apple, Browsers, Opera, Spam | No Comments »

Taking a break from the fire commentary:

Mac OS X LeopardApple: Finally pre-ordered Mac OS X Leopard, removing the temptation to run out to an Apple store or Fry’s this weekend (though I’ve been meaning to put some more RAM in the Windows box). Saved a few bucks by ordering from Amazon ($10 off the family pack, would’ve been $20 off the standard box), and picked the free shipping so that I won’t be tempted to install it until there’ve been a few days’ worth of bug reports.

Meanwhile, I’m wondering when Safari 3 comes out for Windows and Tiger. Tonight at 6:00? Monday? I’m looking forward to this putting some of the new CSS3 capabilities into the hands of potentially 5% of the web audience.

[Opera Logo]Opera: Speaking of web browsers, Opera 9.5 beta came out yesterday. In addition to lots of work on rendering & site compatibility (as seen through the last few weeks’ worth of alpha releases), they’ve launched a new service called Opera Link. It’s primarily a bookmarks sync service, plus a web-accessible interface. So you can automatically sync multiple copies of Opera—including Opera Mini—and also be able to access those bookmarks from Firefox, IE, or a computer where you’re a guest (friend, computer lab, cafe, etc.). I think the biggest impact here is going to be syncing between the desktop and phone, like Safari on the desktop and the iPhone.

On the other hand, imagine adding a bookmarklet or Firefox extension to more easily update from—or even fully sync with—other browsers. Or better yet, a way to synchronize Opera Link with, say, del.icio.us, which can integrate fully with both Firefox (via an extension) and Flock.

Spam: I’m astonished that, with the amount of comment spam that hits this blog (many thanks to Bad Behavior and Spam Karma for helping stem the tide!), I’ve only netted 7 comment spammers for Project Honeypot since they started tracking comment spam 6 months ago. I guess the software is smart enough to only hit the real forms?

Wordpress: Just released version 2.3.1 with a bunch of bugfixes and (of course) a security fix. Updated.

Mac OS X: The Leopard Pounces

Tuesday, October 16th, 2007 Posted in Apple | No Comments »

After many delays, Apple has finally announced the release date for the next version of Mac OS X, a.k.a. Leopard. It’ll hit the shelves in just 10 days, on October 26—roughly 2½ years since the previous release.

Mac OS X LeopardI’d planned on pre-ordering it from Amazon, since I have no interest in standing in line at an Apple store (though that may have been unique to the iPhone), but I’ve been holding off until the requirements were finalized. We’ve got two Macs, one desktop and one laptop, both G4s, and the desktop is old enough for compatibility to be a question. And while the 5-license “family pack” is still less than twice the cost of the single-license box—$199 vs. $129—I only want to spend the additional $70 if we can use it.

Fortunately, even the desktop meets the minimum requirements, so it’s not quite obsolete yet.

At least I shouldn’t have to repeat the shipping snafu I had with Tiger. The leasing office will hold packages now, so even if UPS (or whoever) does try to deliver while no-one’s home, I should be able to just pick it up instead of spending 4 days trying to get it delivered to the right place.

It’s funny: When Microsoft releases a new OS, my inclination is to sit it out and wait for the first service pack, usually a year or so in. When Apple or Fedora releases a new OS, my inclination is to upgrade as soon as I have the time. Even though all of them have had histories of significant problems on one release or another—the broken video driver I ran into on Fedora 7, for instance, or the firewire drives fried by one version of Mac OS X.

I’m not sure why that is. Maybe it’s trust. Maybe it’s speed of the fixes: Linux vendors will have updated packages within days to weeks. (Heck, some Linux distros have updates available by the time the ISOs go live, because a bug was fixed after the contents were frozen.) And you can count on a Mac OS 10.5.1 in a month or two. Maybe it’s the scale of problems. You risk things like broken drivers or software with anyone’s major OS upgrade, but Windows always seems to have some problem that’s bigger than just a bug fix, something that needs more time and effort to redesign. In short, something that won’t get fixed until the next service pack.

Edit: It occurs to me that since Leopard will include the new release of Safari, we’ll probably also see the final release of Safari 3 for Windows next week.

iCampers across the Spectrum

Friday, June 29th, 2007 Posted in Apple | 2 Comments »

Lining up for the iPhoneSince I was going to the Irvine Spectrum for lunch anyway, I figured I’d drop by the Apple Store and see how many people were there for the iPhone launch. I walked by around 1:50pm, about 4 hours before the event, and sure enough there were a bunch of people lined up all along the shops.

You can see some lawn chairs and umbrellas. The campers are sort of hidden in the shade, which is why I upped the brightness on the second picture. Of course, I’m sure everyone waiting in line appreciated the shade. Those shadows will only get longer over the course of the afternoon, and while there’s a nice breeze once you get out into more open areas, the corridors of the mall are better at channeling people than wind.

Looking toward the Apple StoreWhen I walked by the first time, I only noticed the line running to that corner you can see at the end, maybe 3 storefronts down. About 10 minutes later, after stopping at Kelly’s Coffee, I saw that they were wrapped around that corner, almost the entire length of Forever 21, and stopped at the edge of the patio for the restaurant next door.

Not a huge line—I’ve waited in much longer lines for movies—but bigger than I expected for a phone.

Safari on Windows

Monday, June 11th, 2007 Posted in Apple, Browsers, Web | 3 Comments »

Safari LogoWow. I have to admit I was not expecting this at all, but Apple has just announced they’re releasing the Safari web browser for Windows.

Increased consumer choice, of course, is a good thing. The most immediate benefit, though, is that Windows-based web developers (the majority) who haven’t been willing to buy a Mac to test their sites in Safari will be able to do full testing on all four major rendering engines: Trident (IE), Gecko (Mozilla/Firefox/etc.), Webkit (Safari) and Presto (Opera).

Also, there’s some really cool stuff available in recent versions of WebKit that will be great to have available for a wider audience.

Interesting thought: this may be the first browser released since Opera expanded to Linux in ~2000 that is available in the same version on Windows and Mac, but not Linux. Even when Internet Explorer was available for the Mac, it used a different engine than the Windows version did.

I wonder what impact this will have on the development of Swift. Its main claim to fame was porting WebKit to Windows, and it’s been months since their last release.

I also wonder what the status is on re-merging the KHTML and WebKit forks. It’s gotten to the point that Konquerer is only an approximation of Safari, making testing on Linux a little harder than it used to be.

(via Asa Dotzler)

No doubt there’s a 500-comment Slashdot discussion already.

Update: Slashdot’s all over it, and Opera Watch has a thread going as well.

Update 2: I’ve posted my thoughts on the implications for Opera. There’s an update at CSS3.info, where they have previews of upcoming CSS features available in Safari 3.

Update 3: I’ve updated the Alternative Browser Alliance to reflect Safari’s new status. This also solves a nagging doubt I’ve had as to whether the default browser on Mac OS should really be considered “alternative.” On Windows, it definitely is.

Update 4: The Webkit team and Web Standards Project have weighed in. The Windows version of WebKit should be available later today, which will be nice for following progress on issues as it moves from beta toward final version. It turns out there’s a regression and at least the Windows version no longer renders the Acid2 test correctly.

Update 5: The author of Swift says that Swift isn’t going away, and points out that “Swift renders more like a Windows Application, both in the GUI and in WebKit. Safari, looks just like OS X, similar to iTunes 6 and below.” Ever since Apple started porting apps to Windows, I’ve found something odd: A common complaint about third-party Mac software is that it doesn’t look and feel native (one of the big reasons we have Camino as well as Firefox), yet when Apple ports their own apps to Windows, it makes them look exactly the same as they do on Mac OS instead of making them work like native apps. I mentioned this to Katie yesterday and she suggested it might be a case of turnabout being fair play.

Assault via Battery?

Tuesday, October 10th, 2006 Posted in Apple, Strange World | 1 Comment »

Received the replacement battery for the PowerBook yesterday. It was shipped out via DHL, with a prepaid return label for shipping the old battery back via regular mail.

Last night I drained the old battery, plugged the new one in, and packaged up the recalled one in the box. At lunch today I went to the post office to send it off.

As I was walking up the steps, I remembered the “Does this package contain anything liquid, explosive, or otherwise hazardous?” question that postal clerks are required to ask. If you’re mailing a defective battery that could theoretically burst into flames, how exactly are you supposed to answer?

I figured it would be best not to joke about it.

As it was, I just said it was a laptop battery straight out, so the question didn’t come up.

Fedora Core 5—and Airport Extreme on Linux?

Monday, March 20th, 2006 Posted in Apple, Linux | 1 Comment »

Fedora Core 5 was released today. I started downloading it this morning, and it should be done this afternoon. I’ll probably start updating the Fedora boxes at work later this week, though for my home system I may wait until RPMForge catches up.

Meanwhile, I’m reading the release notes, and found one item particularly interesting:

There are new experimental drivers that provide support for the widely-used Broadcom 43xx wireless chipsets (http://bcm43xx.berlios.de/).

Read the rest of this entry »

Camino - Browsing for an Intel Mac

Tuesday, February 14th, 2006 Posted in Apple, Mozilla | No Comments »

Camino, the Gecko-based web browser designed specifically for Mac OS X, has just released version 1.0… and among the release notes it mentions that it’s a universal binary.

As far as I know, this makes it only the third released web browser to work natively on both PowerPC and Intel Macs, after Safari and Shiira. The Opera 9 previews have been universal binaries, and Firefox plans to have them for their next bugfix/stability release (1.5.0.2, probably sometime next month).

IE/Mac: The Final Nail

Monday, December 19th, 2005 Posted in Apple, Web | 4 Comments »

The WaSP is reporting that Microsoft will end support and cease distributing Internet Explorer for the Macintosh at the end of January. It’s been about eight months since the latest version of Mac OS X shipped without IE, and almost three years since Apple launched Safari.

While there is an “end of an era” feeling to this, it’s kind of like losing the last veteran of World War I. It’s of more historical significance than anything else. When Microsoft released IE5/Mac, it was hailed as the most standards-compliant web browser available. But Microsoft abandoned it years ago.

Fortunately, not only is Safari a worthy successor, but there are other options as well. What’s great about the web browser field these days is that the major players are constantly improving their offerings and working toward greater compatibility. And soon any website that wants to cater to Mac users will no longer be able to fall back on “Just use IE!” They’ll have to test in Safari, and of course the easiest way to build a website that works in IE/Win, Safari, and Firefox (the two defaults and the major alternative) is to start with standards-based code in the first place—which improves compatibility with even more browsers. Users get more choices, and websites get more users. Everyone wins.

Acid2 Timeline

Tuesday, November 1st, 2005 Posted in Apple, Web Design | 3 Comments »

So who’s next? Well, Opera 9 beta 1 is very close—there’s a pair of red squares that should be black, but that’s it. Neither IE7 nor Firefox 1.5 will have much in the way of Acid2-related fixes, though the trunk builds of Firefox show improvement, so 2.0 has a chance 3.0 might make it will pass (since 2.0 will use the same engine as 1.5).