Comments on: Comic-Con 2010 Hotel Block Opens March 18

By: El R

El R — Sat, 20 Mar 2010 15:36:41 +0000

I got my first hotel pick, one of the Headquarters Hotels, then I logged into the reservation system yesterday (Friday) afternoon to pay for the first night with my credit card, to secure my room. After entering my information I was taken to a screen that informed me: “RESERVATION HAS ALREADY BEEN CANCELED”. and there was no way to proceed. So I am screwed, with NO hotel for ComicCon. What were they thinking giving us 5 days to pay with a credit card when 2 of those days are a weekend, and “customer service”, both email and phone are closed on weekends? They were pretty confident that there would be NO problems that needed to be addressed on the first weekend after hotel registration opened. The “new” system stinks, last year was much smoother for me.

By: Suze

Suze — Fri, 19 Mar 2010 14:20:57 +0000

The lack of accountability is showing. We were looking for 4 rooms. Three of us were on the phone when we hit the submit button, and supposedly the requests would be time-stamped. The first person to hit submit, at 4 minutes after the appointed time, heard last and got a room way off the shuttle route (Mission Valley). The last one in heard first, and got the only one of the 4 rooms on the shuttle route, and it wasn’t even on the requested list of 12. Since we all heard in reverse order of how we submitted, and none even got close to our list of 12 requests, even though we put in our requests within 8 minutes of the appointed time…needless to say, it ended up as a random lottery, one that we lost. Four requests, entered in 4-8 minutes of the link appearing, and only one halfway decent room.

By: Pre-Game Thoughts on the New Comic-Con Hotel Procedure | K-Squared Ramblings

Wed, 17 Mar 2010 21:37:08 +0000

[...] December they announced that they would require a deposit at reservation time, and a cut-off point in May after which it [...]

By: Kelson

Kelson — Tue, 16 Mar 2010 18:22:03 +0000

I’ve skimmed it, but haven’t had a chance to really think about it in detail. Maybe tonight or tomorrow.

By: semigeekgirl

semigeekgirl — Mon, 15 Mar 2010 22:12:07 +0000

I stumbled upon your blog in 2008 when I was looking for sane perspectives on the SDCC hotel reservations mess. Every year they change the format and it doesn’t seem to improve. I was just wondering if you’d seen the latest “note” from Travel Planners at the CCI site? My initial read is that it will be just as bad as last year, except we’ll have even less accountability from Travel Planners (which I didn’t think was possible). I was kind of hoping you’d post some thoughts on it… hint, hint.